Privacy Policy

AGCProduct (“we”) built the "Whose number+" as a Free app and Internet service (collectively “Services”). These Services is provided by us to users ("you") at free of charge and is intended for use AS IS.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services.

If you choose to use our Services, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Services. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms of Use applicable to "Whose number+" unless otherwise defined in this Privacy Policy.

Information Collection and Use

"Whose number+" is as anonymous as possible:

  •  does not try to determine, does not process and does not transfer any personal data of the user (full name, phone number, E-Mail, etc.) and smartphone identifiers (IMEI number, MAC address, etc.), for excluding the IP address of the current Internet connection, which is used when making Internet requests;
  •  during incoming and outgoing calls, to obtain information about the calling or called unknown number and identify spam calls, it uses offline databases of information about unknown numbers, mobile operators and geolocation of telephone numbers that are built into the program or downloaded and updated from our server at a specified frequency (using offline databases allows the program to work in the absence of internet access);
  •  during incoming and outgoing calls, if Internet access is available, sends requests through the built-in Caller ID and MNP Services (Caller identification and Mobile Number Portability - the program's own services to support requests to Internet services) about the calling or called unknown number to our Internet service and/or Internet services added by you to obtain information about an unknown number and identify spam calls (when requested, only the unknown number itself is transmitted, Internet services can record in their databases or log files an unknown phone number from the request, the time of the request and the IP address of the device from which the request came; we also strongly advise that you read the Privacy Policy of self-added Internet services, we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services that you may add to the Caller ID and MNP Services; collected during the work of the Caller ID Service, public reviews of other users from public Internet sites can be sent to our Internet service to process and update information about an unknown number in our Internet service and our offline databases);
  •  during incoming and outgoing calls, if you allow the program access to your contacts, it ignores calls to contact's numbers and does not process such calls in any way, without making any requests for information on them either in offline databases or to any Internet services (the user's contacts themselves are never transferred anywhere, they are used only offline on your device in order to disable requests for their numbers);
  •  during incoming and outgoing calls, if you do not allow the program access to your contacts, such calls are processed as regular calls to unknown numbers (in this case, the program does not have access and does not process the user's contacts in any way);
  •  after incoming and outgoing calls of unknown numbers, it records the unknown number, date, time and type of call (incoming, outgoing or blocked) in its own call log, which is not transmitted anywhere, is stored only locally on the device and is shown to the user in the program with additional information found about unknown number (program requests access, but does not process system call log in any way, READ_CALL_LOG permission, together with PROCESS_OUTGOING_CALLS and READ_PHONE_STATE, is used to be able to display an information window during calls if program is not set by as default application "Caller ID and spam filter");
  •  after incoming and outgoing calls of unknown numbers or at any time from the program's own call log, allows the user to create, edit or delete his public user feedback about an unknown number on our Internet service (user public review is available for viewing by other users and is used to create a record our database with information about an unknown number; publishing reviews on our Internet service is completely anonymous: creation, storage, editing and the deletion of user reviews is carried out only on the device itself with the addition, updating or deletion of review data on our Internet service without any link to a specific user).

Log Data

We want to inform you in a case of an error in our Free app, we collect data and information on your phone called Log Data. This Log Data may include information such as error information, application configuration, time and date the error occurred, and other statistics. This information is stored only on your device in the system log and is not transmitted anywhere by us. This Log Data may be required when contacting Support.

We also want to inform you that whenever you use our Services to request information about an unknown number, for example, from an our Free app during an incoming or outgoing call, we collect data and information in our Internet service called "Log Data". This Log Data may include information such as the unknown phone number from the request, the date and time of the request. We do not store in this Log Data or otherwise in our Internet service the IP address from which the request was sent. The storage of this Log Data is temporary and is used to analyze the quality of work, performance and improve our Internet service.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

Our Services does not use “cookies”.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  •  to improve our Services;
  •  to provide the Services on our behalf;
  •  to provide services related to our Services;
  •  to assist us in analyzing how our Services is used.

We want to inform users of our Services that these third parties may have access to their Personal Information to the extent described in this document. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose if they get access to it.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Services may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18 years of age. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-05-19

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@mbagc.ru.